ISO 9001:2015
ISO 9001 certification
Quality Management Systems
The foundational standard for consistent, high-quality products and services.
At a glance
- UK adoption
- 30,000+ UK businesses currently certified
- Structure
- Annex SL — integrates with other ISO standards
- History
- Originally published in 1987, with the latest issue published in 2015 and a refresh due in 2026.
Overview
What ISO 9001 is — in plain English.
ISO 9001:2015 is the internationally recognised standard for Quality Management Systems (QMS). It is designed to help organisations of any size, in any sector, ensure consistent, high-quality products and services that meet customer and regulatory requirements. It focuses on risk management, process improvement, and enhancing customer satisfaction.
Inside the standard
Key aspects of ISO 9001
Core principles
The standard emphasises customer focus, strong leadership, engagement of people, a process-oriented approach, and continual improvement.
Application
Flexible enough to be used by any industry of any size. Application of the management system will be individual to each organisation, while still meeting the requirements that apply to all.
Certification
Organisations work toward formal certification from an appointed certification body to prove compliance to clients and stakeholders.
Why certify
Benefits of certification
ISO 9001 follows the “High-Level Structure” (Annex SL) used in other ISO standards, allowing easy integration with commonly applied standards like ISO 14001 (Environment) and ISO 45001 (H&S).
Operational efficiency
Implementation can increase operational efficiency and productivity, mitigate identified risks, and focus on customer satisfaction.
Strong measuring data
Gives the opportunity to gather strong measuring data to review efficiency, productivity and quality of service.
Globally recognised
ISO 9001 is the most commonly applied and globally recognised standard published by ISO — a foundational standard with more than 30,000 UK businesses currently certified.
Common questions

